1. Introduction
Welcome to Motul Store (steerpartsus.com), your premier destination for high-performance automotive parts and accessories. These Terms and Conditions govern your access to and use of our website, services, and products. By accessing or using our services, you agree to be bound by these terms.
2. Our Customers
Motul Store caters to automotive enthusiasts, professional mechanics, and performance-driven individuals seeking quality parts for cars, ATVs, jetskis, boats, and go-karts. Our products are designed for customers who value precision engineering and performance enhancement.
3. User Obligations and Responsibilities
3.1 Account Registration
You must provide accurate and complete information when creating an account. You are responsible for maintaining the confidentiality of your account credentials.
3.2 Prohibited Activities
You agree not to:
- Use our website for any unlawful purpose
- Attempt to gain unauthorized access to our systems
- Interfere with the proper working of our website
- Misrepresent your identity or provide false information
- Resell our products without authorization
4. Products and Services
4.1 Product Descriptions
We offer a wide range of automotive performance parts including but not limited to:
- Suspension arms and accessories
- Additives & cleaners
- All types of oils (engine, transmission, etc.)
- Brake fluids
- Chassis reinforcement parts
- Performance clothing and merchandise
We strive for accuracy in product descriptions but cannot guarantee that all descriptions are entirely error-free.
4.2 Product Availability
All products are subject to availability. We reserve the right to discontinue any product without notice.
5. Ordering and Payment
5.1 Order Process
Orders are processed within 1-2 business days. You will receive an order confirmation via email.
5.2 Payment Methods
We accept the following payment methods:
- Visa
- MasterCard
- JCB
- PayPal
5.3 Pricing
All prices are in USD and subject to change without notice. You are responsible for any applicable taxes or duties.
6. Shipping and Delivery
6.1 Shipping Options
We offer two shipping methods:
- Standard Shipping: $12.95 via DHL or FedEx (10-15 days delivery)
- Free Shipping: For orders over $50 via EMS (15-25 days delivery)
6.2 Shipping Restrictions
We do not ship to Asia or certain remote regions. Delivery times may vary for international shipments.
6.3 Delivery Issues
You must inspect your order upon receipt. Report any damage or discrepancies within 48 hours to [email protected].
7. Returns and Refunds
7.1 Return Policy
You may return most items within 15 days of delivery, provided they are:
- Unused and in original condition
- In original packaging with all tags attached
- Accompanied by proof of purchase
7.2 Non-Returnable Items
The following items cannot be returned:
- Opened additives & cleaners
- All oils (including auto transmission oil)
- Brake fluid
- Opened clothing merchandise
- Destroy or Die merchandise (all sales final)
7.3 Return Process
- Email your return request to [email protected] with order details
- Wait for return authorization (24-48 hours)
- Ship items to: Motul Store Returns, 4259 Straford Park, Winchester, US 40391
7.4 Refunds
Refunds are processed within 3-5 business days after we receive your return. Original shipping fees are non-refundable unless the return is due to our error.
8. Intellectual Property
All content on this website, including text, graphics, logos, and images, is the property of Motul Store and protected by intellectual property laws. You may not use our content without express written permission.
9. Liability Limitations
9.1 Product Use
Motul Store is not liable for any damages resulting from improper installation or use of our products. Automotive parts should be installed by qualified professionals.
9.2 Website Use
We are not liable for any indirect, incidental, or consequential damages arising from your use of our website.
10. Governing Law
These Terms and Conditions are governed by the laws of the United States. Any disputes shall be resolved in the courts of Winchester, US.
11. Changes to Terms
We reserve the right to modify these terms at any time. Continued use of our services after changes constitutes acceptance of the new terms.
12. Contact Us
For questions about these Terms and Conditions, contact us at:
Email: [email protected]
Address: 4259 Straford Park, Winchester, US 40391